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FAQ

Whether you've forgotten your password, need help ordering or have a specific question about delivery or returns, we're here to ensure you get the most out of shopping with Luxurygardensuk.com.

All major credit/debit cards, PayPal, bank transfers and cheques made payable to Luxury Gardens UK are acceptable online and instore. All website payments are taken through Stripe payments, if you would prefer to make your payment over the phone, please call us on 0800 999 3055

Although we don’t offer trade accounts, we may be able to discount large orders. Please contact us to discuss your requirements.

All our prices include standard delivery. If you require a specified day for delivery, please call our friendly sales team on 0800 999 3055.

Yes, our opening hours are

  • 8am - 5pm Monday
  • 8am - 5pm Tuesday
  • 8am - 5pm Wednesday
  • 8am - 5pm Thursday
  • 8am - 5pm Friday
  • 9am - 1pm Saturday

Please call beforehand so we can ensure your order is ready to collect. We need a minimum of 24 hours notice for all items collected on a Saturday.

All the products that we have available can be purchased through this website, or alternatively over the phone. If you have any questions regarding an order, or if you would rather order over the phone then don't hesitate to give our friendly sales team a call on 0800 999 3055.

We can send all our products anywhere in the world, however there will be an additional carriage charge which is dependant on the location and size of the item. Please contact us for a tailored quote.

Can’t find an anwer to your question?

Call our support lines and one of our staff will be happy to help you

0800 999 3055

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